CORONAVIRUS: In accordance with the current government Covid 19 guidelines, Dial-A-Dog-Wash Bucks and Berks has changed the way we work to keep our groomers and our clients safe. Find Out More

Home Members Members

Coronavirus Update From Dial a Dog Wash Buckinghamshire / Berkshire

In accordance with the current government Covid 19 guidelines, Dial-A-Dog-Wash Bucks and Berks has changed the way we work to keep our groomers and our clients safe. However, if owners wish to have their dog(s) groomed, they do so at their own risk and must agree to the following terms and conditions:

  1. Customers with symptoms or anyone in the house with symptoms, need to cancel their dog's appointment. We would appreciate 24 hours notice if at all possible.
  2. We will be observing social distancing guidelines and request our customers do the same.
  3. When we arrive, we would like to plug the van in first so we can fill the bath before collecting the dog.
  4. No owners will be permitted to enter the van whilst their dog is being groomed.
  5. We will be placing each dog's collar and lead in an ultraviolet sterilising unit whilst we groom the dog.
  6. If dog's fur is matted, they will need to be clipped shorter than usual for their own comfort.
  7. Wherever possible, payments need to be made contactlessly via credit card or smart phone payment apps.
  8. We will be sterilising the vans after each appointment. This will take time which may delay our arrival at the following appointment.